Communication Techniques for Managers Certification

This comprehensive management communication training covering the subject of communication techniques is a great way in which to help the managers and team leaders in your business learn more about successful communication, allowing them to professionally liaise with customers and colleagues and giving them the confidence to debate, discuss and resolve conflict in a more effective manner.

Enrolled team members will find lots of practical tips, in order to guide them towards more successful methods of communicating with their team in different ways, while respecting the different communication styles of others.

It’s perfect for existing managers or those who have been recently promoted to management roles, in order to set them up for success.

Our management communication training covers:

The course covers a range of information relating to successful communication from a management perspective. Here are some of the highlights that your employees can expect:

• The key personal attributes and qualities displayed by good communicators and how to develop such skills;
• The difference between soft and hard skills and how to use both to the greatest advantage, when communicating with your team;
• How to manage a range of situations which may occur in a team and how to use communication, in order to overcome various issues and resolve conflict;
• The range of different types of communication styles and how to identify which style is most appropriate in which situation and how to adapt your own style, when dealing with different types of people and circumstances;
• The concepts of listening, posture and modulation when communicating and how to use each to the greatest advantage;
• Tips on interacting with others well and building a working environment that is inclusive, motivating and empowering for employees.

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