Email Etiquette Certification

In this age of technology, email is the most efficient form of communication used in the workplace, yet many businesses still overlook the importance of email etiquette training and the standards and rules one should follow when communicating in this way.

This course on email etiquette will be discussing the most important etiquette rules that apply to nearly all companies, with the aim of providing participants with the necessary skills and techniques for managing and writing emails in an effective and professional manner.

Our email etiquette training covers:

• What email etiquette is
• How to handle tone and language in email messages
• How to write appropriate subject lines, salutations and closings
• When to Cc and Bcc recipients into an email conversation
• General tips on constructing an efficient and professional email

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