Microsoft Outlook Certificate Levels 1-3

This course is also available as in-house training.
Enquire now to find out more.

The Microsoft Outlook course provides everything that the employee needs to know, in order to manage their Outlook e-mail account, for both personal and business use.

As the learner completes each of the 44 modules in this course, they will practise the skills that they need, in order to create, manage, edit and send e-mails and use all the tools that are included in the Outlook e-mail programme.

Upon successful completion of the end-of-course multiple-choice examination, the team member receives a certificate of competence, which can be conveniently printed at home or – for a small fee – posted to their home.

What’s covered in the course?

The following skills are covered in the MS Outlook Certification course:

• How to compose, read and reply to an e-mail;
• Adding, viewing and saving attachments to an e-mail;
• Adding a signature to an e-mail;
• Moving or backing up Outlook;
• Creating, navigating and assigning tasks;
• How to work with contacts;
• Creating rules, to manage your e-mails in Outlook;
• Creating meetings in Outlook;
• Creating, opening and navigating calendars;
• Out-of-office reply message;
• Delivery options and advanced mail settings;
• Creating customised e-mails.

Explore our full library of training courses.